We want you to be happy with your VØREN order. If something isn't right, we're here to help.
Returns
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must be:
- Unworn and unused
- In their original condition
- Free from damage, stains, washing, or signs of wear
- Returned with original packaging and tags where applicable
How to request a return
Please contact VØREN before sending anything back. Include your order number and the reason for your return.
Email: [YOUR EMAIL HERE]
We'll provide you with the return instructions after reviewing your request.
Return shipping
Unless the item is faulty, damaged, or incorrect, the cost of returning an item is the customer's responsibility.
Faulty or incorrect items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We'll review the issue and help arrange an appropriate solution.
Refunds
Once your returned item has been received and inspected, we'll confirm whether your refund is approved.
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund.
Exchanges
If you need a different size or item, please contact us. Depending on availability, we may be able to assist with an exchange.
Questions?
If you have any questions about returns or refunds, please contact VØREN through our Contact page.